Accepted payment methods

Cash on delivery: you pay the courier in cash when you receive your parcel, anywhere in Morocco.
Bank transfer: you transfer the full amount, or the deposit agreed with our team, to the account shown at checkout. The parcel is shipped the day the transfer is received.
Bank card and digital wallets: Visa, Mastercard, American Express, Apple Pay and Google Pay, when this option is shown at checkout.

All prices are in Moroccan dirhams (MAD).

Card payments are handled by Stripe

Card payments are processed by Stripe, a payment provider certified to PCI DSS Level 1, the highest level of certification in the payments industry. You enter your card details on Stripe’s secure page: Gold Hunter never sees, receives or stores your card number. Your bank may ask you to confirm the payment with 3-D Secure (a code or an app confirmation).

When you are charged

Card: when you confirm the payment on Stripe’s page.
Bank transfer: when you make the transfer.
Cash on delivery: when you receive the parcel.

If a card payment fails or is cancelled, your order stays on hold and you can try again or choose another payment method. No amount is charged for a failed payment.

Order confirmation and receipt

After your order, you see an order number on the confirmation page. If you gave an email address, you receive a confirmation, and Stripe sends a receipt for card payments.

Refunds

Refunds follow our returns and refund policy. Card payments are refunded to the same card.

Payment disputes

If you do not recognise a payment or have a problem with an order, contact us first on WhatsApp or by phone: we will resolve it quickly. You keep all the rights your bank gives you.

Payment and security